Contact RJL Software

Contact RJL Software

Getting in touch is simple and convenient -- reach out with questions, feedback, or concerns

Product Suggestions, Ideas and Defects - Fill Our Roadmap

We build software to help you, so tell us what you want us to fix or build. Every suggestion, idea and bug report you send goes straight onto that product's development roadmap - the same list each new release is built from - and we will do our best to get your change into our release pipeline. When it ships, we email you.

Without you and your feedback, our software would be nothing!

  • Found a defect? Tell us what happened and what you expected.
  • Want a feature? Tell us what would save you time.
  • Hear back when it ships - your request stays on the list until it does.

Send Us Your Product Feedback

Product roadmap board with feature requests and bug reports from RJL Software users

General Feedback

We value your feedback! Whether you have positive comments or constructive criticism about RJL Software as a company, we are here to listen and appreciate hearing from our customers. Feedback about a specific program belongs in Product Suggestions above, so it lands on that product's roadmap.

Send Feedback

Customer writing feedback about RJL Software on a laptop

Technical Support

For comprehensive support, please visit the Technical Support section on our website, where you will find our FAQ and knowledge base. We also offer email support for the lifetime of our products!

Visit Support

Support headset beside a Windows laptop at the RJL Software help desk

Orders

The fastest and most convenient way to order our software is online. You can order online here.

Order Online

Ordering RJL Software online from a home office laptop

Refund Policy

All purchases of our software are final, and no refunds will be issued. To ensure that our software meets your requirements, we provide a trial version available for download on our website. We strongly recommend testing and evaluating the trial version before purchasing the registered version. If the trial version does not fulfill your needs, the registered version will not either.

RJL Software, Inc. makes no guarantees that the software will meet your specific expectations. It is your responsibility as the purchaser to thoroughly test and evaluate the software before making a purchase.

For software distributed via Internet download, our system permits only one download of the registered version. Any attempt to download the registered software more than once will be blocked. Once our system records the download, the transaction is considered final, and no refund will be provided. Similar to other digital products, once the software package is "opened" (downloaded), it is non-returnable and non-refundable.

Software license agreement and pen on a desk beside a laptop

Website Issues and Feedback

Have questions or feedback about our website? Whether you are reporting broken links, navigation issues, error messages, typos, or any site-related performance concerns, we are here to help. Click here to contact our webmaster and let us know how we can improve your experience.

Contact Webmaster

Website layout being reviewed on two monitors