Contact RJL Software
Getting in touch is simple and convenient -- reach out with questions, feedback, or concerns
Product Suggestions, Ideas and Defects - Fill Our Roadmap
We build software to help you, so tell us what you want us to fix or build. Every suggestion, idea and bug report you send goes straight onto that product's development roadmap - the same list each new release is built from - and we will do our best to get your change into our release pipeline. When it ships, we email you.
Without you and your feedback, our software would be nothing!
General Feedback
We value your feedback! Whether you have positive comments or constructive criticism about RJL Software as a company, we are here to listen and appreciate hearing from our customers. Feedback about a specific program belongs in Product Suggestions above, so it lands on that product's roadmap.
Technical Support
For comprehensive support, please visit the Technical Support section on our website, where you will find our FAQ and knowledge base. We also offer email support for the lifetime of our products!
Orders
The fastest and most convenient way to order our software is online. You can order online here.
Refund Policy
All purchases of our software are final, and no refunds will be issued. To ensure that our software meets your requirements, we provide a trial version available for download on our website. We strongly recommend testing and evaluating the trial version before purchasing the registered version. If the trial version does not fulfill your needs, the registered version will not either.
RJL Software, Inc. makes no guarantees that the software will meet your specific expectations. It is your responsibility as the purchaser to thoroughly test and evaluate the software before making a purchase.
For software distributed via Internet download, our system permits only one download of the registered version. Any attempt to download the registered software more than once will be blocked. Once our system records the download, the transaction is considered final, and no refund will be provided. Similar to other digital products, once the software package is "opened" (downloaded), it is non-returnable and non-refundable.
Website Issues and Feedback
Have questions or feedback about our website? Whether you are reporting broken links, navigation issues, error messages, typos, or any site-related performance concerns, we are here to help. Click here to contact our webmaster and let us know how we can improve your experience.
